Privacy Policy

Last Updated: 24 February 2026

1. Introduction

Withinnovation Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Who We Are

Withinnovation Ltd

3 Durrant Road
Bournemouth
Dorset
BH2 6NE

Email:info@withinnovation.co.uk

Telephone: +44 (0) 7974 805329

Withinnovation Ltd is the Data Controller responsible for the personal information collected through this website.

3. Personal Information We Collect

Depending on how you interact with us, we may collect and process the following categories of personal information:

Identity Information

Name
Job title
Company name (where applicable)

Contact Information

Email address
Telephone number
Postal address

Technical Information

IP address
Browser type and version
Operating system
Device information
Website usage information

Usage Information

Pages visited
Time spent on our website
Navigation paths
Referring websites
Interaction with website content

Correspondence

Information you provide when:

Completing contact forms
Requesting quotations
Making enquiries
Booking services
Contacting us by telephone or email

4. How We Collect Your Information

We collect information in several ways, including:

When you complete an online enquiry form.
When you contact us by email or telephone.
When you request information about our services.
Through cookies and similar technologies.
Through website analytics tools.
From publicly available business information where relevant to our services.

5. How We Use Your Personal Information

We use your information to:

Respond to enquiries and requests.
Provide venue finding, event management and related services.
Process bookings and manage client relationships.
Improve our website, products and services.
Communicate with you regarding your enquiry or booking.
Send marketing communications where you have given your consent.
Comply with legal, regulatory and accounting obligations.
Prevent fraud and maintain website security.

We will only use your personal information for the purposes for which it was collected or where we are legally permitted to do so.

6. Lawful Basis for Processing

We process personal information under one or more of the following lawful bases:

Your consent.
Performance of a contract.
Compliance with a legal obligation.
Our legitimate business interests, provided your rights and freedoms are not overridden.

Where processing relies on your consent, you may withdraw that consent at any time.

7. Sharing Your Information

We never sell your personal information.

We may share your information with trusted third parties where necessary, including:

Venue partners and event suppliers.
Website hosting providers.
IT service providers.
Email and communication platforms.
Analytics providers.
Professional advisers, including accountants and solicitors.
Government authorities or regulators where required by law.

All third parties are required to process your information securely and in accordance with applicable data protection legislation.

8. International Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including:

UK adequacy regulations.
International Data Transfer Agreements (IDTAs).
Standard Contractual Clauses (SCCs) where appropriate.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting and contractual requirements.

When personal information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK data protection legislation, you have the right to:

Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where appropriate.
Request restriction of processing.
Object to certain types of processing.
Request transfer of your information to another organisation (data portability).
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details below.

Email:info@withinnovation.co.uk

11. Cookies

Our website uses cookies to improve functionality, analyse website traffic and enhance your browsing experience.

You can control cookies through your browser settings or by using our cookie preferences.

For further information, please see our Cookie Policy.

12. Keeping Your Information Secure

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, loss or destruction.

While no internet transmission can ever be guaranteed as completely secure, we continually review and improve our security procedures to safeguard your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, business practices or our services.

The latest version will always be published on this page together with the revised Last Updated date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Withinnovation Ltd

3 Durrant Road
Bournemouth
Dorset
BH2 6NE

Email:info@withinnovation.co.uk

Telephone: +44 (0) 7974 805329

15. Complaints

If you are unhappy with the way we have handled your personal information, please contact us first and we will do our best to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.

Information Commissioner’s Office (ICO)

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: www.ico.org.uk